Call 999 or go to A&E after a neck injury
Call 999 or go to A&E after a neck injury if the person is unresponsive, has severe neck pain or cannot move their head, has fallen from a height such as 5 or more stairs, or is drunk or has taken recreational drugs. Do not drive yourself. Being 65 or over, a dangerous fall or crash (from more than 1 metre or 5 stairs, diving, a high-speed or rollover crash, being thrown from a vehicle, a bicycle collision or an accident on a motorised recreational vehicle), or tingling in the arms or legs after an injury puts you at high risk of a broken neck: get checked.
Call 999 or go to A&E: new problems walking, loss of bladder or bowel control, or a sudden loss of coordination, such as difficulty doing up buttons. These can be signs of pressure on the spinal cord.
Call 999 or go to A&E: a headache that came on suddenly and is extremely painful; numbness or weakness in the face or body; a drooping face, or being unable to lift both arms and keep them up; difficulty speaking, swallowing, balancing, walking or remembering; double vision or loss of vision; drowsiness or confusion. A torn neck artery often starts with headache and neck pain, sometimes with dizziness or tingling, so head or neck pain unlike any you have had before needs checking.
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If you hit your head
Call 999 if someone has hit their head and has been knocked out and hasn't woken up, can't stay awake or keep their eyes open, has a fit, has fallen from a height of more than 1 metre or 5 stairs, has problems with their vision or hearing, has clear fluid coming from their ears or nose, has new numbness or weakness, has problems with walking, balance, understanding, speaking or writing, hit their head at high speed, or their behaviour has changed. Get help from NHS 111 if they're being sick, feel dizzy or take medicine that thins the blood. If you're told to go to A&E (accident and emergency), don't drive yourself there if you have hit your head.
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Get help the same day
Same day (NHS 111) after a neck injury, if any of these are new or getting much worse: severe neck pain; numbness or weakness in the arms or legs; clumsy hands (dropping things, or struggling with handwriting, buttons or zips); changes in bladder or bowel control; changed feeling around the bottom or genitals, or sexual problems such as recently being unable to have an orgasm or an erection; or feeling generally unwell. The same applies if you have a history of spinal problems, such as osteoporosis or rheumatoid arthritis.
Same day after whiplash (urgent GP appointment or NHS 111): severe pain despite taking paracetamol or ibuprofen; tingling or pins and needles on one or both sides of the body; problems walking or sitting upright; a sudden "electric shock" feeling in the neck and back, which may also go into the arms and legs; or weak hands, arms or legs. Don't drive or cycle until you've spoken to a GP or NHS 111.
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Dizziness
But new dizziness with a headache, or with vision or speech problems, after a neck injury is a warning sign of an artery injury: recent trauma is present in 40% to 64% of neck artery tears. Get that checked urgently.
Concussion
The jolt that causes whiplash can also cause a concussion, the UK concussion guidelines say, so a headache, dizziness, poor concentration or feeling foggy after the injury may be concussion, which has its own graduated return to activity.
With a suspected concussion, if in doubt, sit them out. The UK's grassroots guidelines say no sport for at least 24 hours, get checked by a healthcare professional or NHS 111 within 24 hours, follow a staged return, and no competition before day 21; if symptoms last beyond 28 days, stay out of sport and see a doctor. Yoga waits too: gentle breathing fits the early, light-activity stages, and no head-down poses or inversions until you're cleared (our reading). Our concussion guide has the stages.
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See a GP or physiotherapist
Whiplash that hasn't improved after 1 week, painkillers that aren't helping, or you're worried about the pain: see a GP. In many areas you can refer yourself to NHS physiotherapy.
Still struggling about 3 weeks after the injury: in a large trial, a few physiotherapy sessions gave a small extra benefit.
Recovery is slow, or the pain is getting you down: the NHS mentions referral to physiotherapy, a pain specialist or psychological support.
Dizziness that lingers once the warning signs above have been ruled out: a physiotherapist can assess it.
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Chest pain: call 999
Call 999: chest pain that spreads to your arm, neck or jaw, especially with breathlessness, sweating or feeling sick. It could be a heart attack.
Call 999 if:
- You get sudden pain or discomfort in your chest that doesn't go away; it can feel like squeezing or pressure, burning or indigestion.
- The pain spreads to your left or right arm, or your neck, jaw, stomach or back.
- You have chest pain and feel sweaty, sick, light-headed or short of breath.
- Someone faints while exercising, can't be woken within 1 minute, or has chest pain or a pounding, fluttering or irregular heartbeat.
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Breathlessness
Call 999 or go to A&E (accident and emergency) straight away for severe difficulty breathing (gasping, choking or not able to get words out), a chest that feels tight or heavy, pain that spreads to your arms, back, neck and jaw, lips or skin turning very pale, blue or grey, or sudden confusion. If you're more short of breath than usual, or your heart is racing, fluttering or skipping beats, contact NHS 111.
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Before you start
The NHS advises getting advice from a healthcare professional first if you have a health problem, an injury or symptoms, or have recently had a heart attack or an operation.